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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up window will open. It includes elaborate information about all the actions that you can carry out on the given page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive variety of tutorial videos describing how to use our Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, have a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual clients and offers practical solutions. We periodically "revamp" our FAQ section with new articles so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, we have a fantastic team of support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you open will be responded to in less than sixty minutes (the average ticket response time is about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 152088

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com